Questions and answers from buyers:
 
1. Do you support wholesale or custom?
 
Pro, the main wholesale, can undertake single gift customization, but only on the basis of maintaining the original LOGO, can also be customized to sample, please consult online customer service for details!
 
 
2. Do you support online distribution?
 
Now we support distribution, support a consignment!
 
3. Do you support the sample?
Dear friends, we support the sample, but we encounter individual customers to take the name of the sample to buy low price zero for their own use, because we mainly do wholesale, do not do retail, so if you need a single sample, please contact the online customer service and tell the customer service need the color of the sample, because the general order message page is not easy to see, may lead to the wrong color, so be sure to contact customer service first!
 
4. Are all the products on the shelves in stock?
 
Dear friends, most of the bags on the store shelves are available, due to the large quantity of delivery every day, the final implementation needs to be determined after checking the inventory, if the inventory is "0" before placing the order, please consult online customer service whether there is goods, after you determine the best style to place an order and pay in time, so as not to delay your order!
  
5. Is there a difference between physical and picture display?
 
All of our products are physical shooting, due to the display, photographic equipment, light, fabric batch dyeing and other factors, may produce a slight color difference, which is inevitable online ordering. About the product size, because the product is measured in the photography studio, according to the measurement method is different, the size between 2-3CM error is a normal phenomenon, these generally often online order customers know, so if the color difference is too sensitive and the size requirements are more strict, please be careful to place an order, otherwise the return of the store will not bear the freight, please know!
 
6. How do you calculate your wholesale price?
 
Dear friends, in order to save the time wasted in bargaining, the store marked the lowest wholesale price that we can afford, and many of our old customers who have been cooperating for many years have also turned to online ordering, so they declined to bargain, thank you for your cooperation!
 
7. How to calculate the freight?
 
In line with the principle of saving freight for customers, different places use different modes of transportation, express delivery options: Huitong Express, Longbang Express, etc.; General freight according to the consignee to provide the address of the city and county, choose direct freight station, if there is no direct freight station in the area, the freight station will be transferred, and will charge transit costs, general freight payment for delivery, door-to-door delivery costs separately! (Note: If sending ordinary freight, please keep the accurate contact and contact phone number, such as the delay caused by the contact or contact phone number, the store will not be responsible. Hong Kong, Macao and Taiwan orders default SF Express!)
  
8. Can wholesale pay on delivery?
 
It does not support payment on delivery and collection of goods from freight station. Express company's express fees and handling fees are quite expensive, and the freight station is more troublesome when collecting the payment for goods, and the wholesale involves a large amount of money, so it does not support collection and payment on delivery! Thanks for understanding!
 
9. Are there any restrictions on how to pay and when to pay?
 
We support online ordering, Alipay payment (recommended), and bank transfer (not recommended). Due to the large volume of warehouse delivery every day, in order to ensure that your orders are available and do not affect others' orders, please pay within 48 hours after placing the order, overdue we will close the order, thank you for your support and understanding!
 
10. How long will it take for delivery after payment? How long will it take you to receive the goods?
 
Dear friends, we have joined Ali's 48-hour delivery, but we try our best to deliver within 24 hours after your payment. In order to let you get the goods as soon as possible, we will try our best to deliver the goods on the same day if the order is paid before 16 o 'clock on the same day. If the order quantity is large, we will arrange the delivery of the goods on the next day, please understand! According to different regions, ordinary express delivery is generally 3-5 days, and ordinary freight is generally 3-7 days. If you are zero-purchase for your own use and strict delivery time requirements, it is recommended to detour, thank you for your cooperation!
 
11. What if I receive the package and find that the quantity and color do not match or the quality is wrong?
 
Purchasing partners, in the express delivery of goods signed, must first check the number of correct and then sign for, otherwise once signed to receive the goods, the quantity is found inconsistent, the responsibility is to bear their own (except for the delivery of the temporary no goods style). If it is the wrong color, contact the online customer service, let the customer service to verify the shipping list. As for product quality problems, we have opened a replacement service within 15 days, that is, a replacement service within 15 days of receiving the goods. Our products will be inspected by quality inspection personnel one by one before leaving the warehouse. If there is a quality problem after receiving the goods, please first Want Want or call customer service after receiving the goods, and take photos of the products with problems and send them to customer service through Want Want. Customer service will tell you what to do. Non-quality problems need to be returned or replaced, please take care of the round-trip freight, and please note that the returned bag has not been used and the tag packaging is intact, which will not affect our secondary sales, thank you for your cooperation! All more than 15 days will not be returned, please understand! Wholesale profit is meager, thank you for understanding!
 
 
12. Warm reminder:
 
Since the order is placed from our delivery to your receipt of the goods, the delivery time may be different depending on the mode of transportation chosen. However, some customers once said that we missed the delivery quantity after receiving the goods, and we will check the quantity at least twice before packing and sealing the goods, so we can only guarantee that the quantity of products is complete when we deliver the goods. If you cooperate with the freight forwarding company, If there is a product lost on the way, we can provide you with the corresponding evidence (such as: the total weight of the goods at the time of delivery, warehouse receipt, express note or waybill photos, etc.) to assist you in your inquiry! Note that the total packaging of all goods are nylon bags, do not need cartons, if there is a requirement to use carton packaging, because the express delivery is calculated according to the delivery freight, need to be charged according to the actual weight of 1.5 times the freight, and each additional 15 yuan carton cost, please be aware!
 
======== Return instructions ========
                         
We have opened a 15-day replacement service, after receiving the goods quality problems or belong to our mistake caused by the wrong goods, we will be free replacement, non-quality problems return can only return money, round-trip postage is not responsible, and the returned bag has not been used and the tag packaging is complete does not affect the secondary sales, all more than 15 days will not be returned!
Quality problem description:
A There are obvious holes in the fabric
B Obvious stain staining (based on the size of a dime)
You can apply for return and exchange within 3 days of receiving the goods, (according to the date of receipt) the expiration will not be accepted! The returned goods must be new and unused, not washed, not man-made damage, must keep the package and original parts intact, returned unsealed. Reject all express collection and freight collection. Otherwise, it will not be dealt with!
The following situations do not belong to the scope of quality problem replacement:
1. Odor problem.(Some fabrics will be specially treated and may have some odor. Some warehouse storage smell)
2. The wire end is not cleaned or the wire is opened in some places
3. Slight dirt on light-colored fabrics (may be brought during production and sales)
4. Fabric quality or transparency, etc. (no standards, personal feelings and expectations, can not have a standard and definition, please understand)
5. Used and washed goods cannot be exchanged
6. Without contacting us and informing us of the reason for return, the returned items will not be processed without authorization.
7. Specials are not refundable

Special statement:
 
1. Because of the large quantity of delivery every day, we will try our best to allocate the goods according to the color you said. If the goods are out of stock due to monochrome, we will contact you by phone or want to coordinate the replacement of other colors or send them after shipment, so as to avoid unnecessary trouble! Thank you for your understanding!
 
2, we will ship according to the address or warehouse designated by each partner, although we have quality inspection, but after all are manual quality inspection, it is inevitable that there will be small negligence, but we try to do the best, if the quality problem is found in the end, we only bear the cost of returning from the designated address or warehouse, please know!! Therefore, I hope that all partners would better check the product before sending it to the end customer, so as not to affect the timely replacement and cause unnecessary expenses, thank you for your cooperation!!